Shawn S.

I am so impressed with Nathan and AJ’s customer service on behalf of Bobcat of the Rockies, I had to communicate it to someone other than my kids and husband. My first impression with Bobcat of The Rockies was quite shockingly wonderful when I called to see if Bobcat carried a certain type of product, next thing I knew the sales man was going to deliver the product I needed, to my house 30 minutes away and teach me how to use it. Crazy, what is the catch I thought? Well, no catch. Nathan and AJ looked at my projects and gave us a quick lesson in the application process of the micro-cement, then the stain. We had issues getting the colors right to match my floor, both Nathan and AJ repeatedly consulted with me in a timely manner with amazing expertise. Now I am excited to get started on my basement floor to Nathan’s specs, as my laundry room floor is turning out so well. Without Nathan’s advice and AJ’s color scheming I doubt I would be completing my first job within the week, and would have probably waited another year to risk completing another project in which I had to learn to complete. Multiple times I caught myself wondering if this was part of Bobcat’s marketing plan: excellent, quick, service to the door, personable sales people with true know-how of mixing colors, and pitfalls to avoid when working with the product. Anyone needing what Bobcat offers, I will be quick to refer them directly to Nathan and AJ.